Summary of how we use your data

Federation of Associations in Indian Tourism & Hospitality (FAITH) is a Federation based in India engaged in promotion of  India travel and tourism with travel trade partners.

Our aim is to provide support regarding legitimate business and professional development of travel trade between India and rest of the world.

Federation of Associations in Indian Tourism & Hospitality (FAITH) uses your personal data to manage our relationship with you and to provide you with information regarding activities, exhibitions, conferences and events which we are organizing.

In this privacy policy ‘we’, ‘us’, and ‘our’ refers to the Federation of Associations in Indian Tourism & Hospitality (FAITH) .

Data is shared with third parties who assist with the provision and administration of activities, exhibitions, conferences and events on our behalf.

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out below.You can withdraw this consent at any time by writing to privacy@IndiaTourismMart.com

In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us at privacy@IndiaTourismMart.com

Please read the Privacy Policy carefully as they apply to your use of (a) the internet site www.IndiaTourismMart.com or any other Federation of Associations in Indian Tourism & Hospitality (FAITH) owned and operated internet sites, including but not limited to www.IndiaTourismMart.com (the Site(s)) and any microsites contained therein; and/or (b) our mobile application (our “Mobile App”, collectively with our Website our “Platform(s)”), whether as a guest or a registered user.

Use of our Platform(s) includes accessing, browsing or registering to use our Platform(s).

Your continued use of this Platform provides your unconditional consent to us for collecting, storing, using, and disclosing your personal information in the manner set out below.

This privacy policy is subject to, and must be read in conjunction with, our Terms of Use. This Policy applies to all external parties, namely, visitors to www.IndiaTourismMart.com websites and social media pages, subscribers to www.IndiaTourismMart.com briefings and marketing materials, and any other individual whose personal information may be collected, stored and used by www.IndiaTourismMart.com or its offices.

This Policy also applies to Federation of Associations in Indian Tourism & Hospitality (FAITH)'s management of personal information across all of its offices (in India and internationally).

We have provided this Privacy Policy to help you, the user, understand how we collect, use and protect your information when you visit and use any of Federation of Associations in Indian Tourism & Hospitality (FAITH)’s websites, mobile applications, microsites, social media platforms, tools, and any other technological platforms in whatever form (the "Platform(s)"), and how that information will be treated.

Please read the following carefully to understand our views and practices regarding your information and how we will treat it. If you are not familiar with certain terms, please familiarize yourself with such in the key terms section of this policy.

Policy

Federation of Associations in Indian Tourism & Hospitality (FAITH)understands that the right of individuals to their privacy is important, and demonstrates this by respecting the privacy of the users at all times.

How Federation of Associations in Indian Tourism & Hospitality (FAITH)collects personal information

Federation of Associations in Indian Tourism & Hospitality (FAITH)collects personal information lawfully and by fair means, where it is reasonably necessary for Federation of Associations in Indian Tourism & Hospitality (FAITH) legitimate business interest functions.

It is Federation of Associations in Indian Tourism & Hospitality (FAITH)'s  usual practice to collect personal information directly from you when you deal with Federation of Associations in Indian Tourism & Hospitality (FAITH) by phone, letter, email, face-to-face or online, including when you:
Make an enquiry with Federation of Associations in Indian Tourism & Hospitality (FAITH)

Register an account on any Platform of Federation of Associations in Indian Tourism & Hospitality (FAITH)

Subscribe to a newsletter or register to receive brochures (e.g. Federation of Associations in Indian Tourism & Hospitality (FAITH)'s event and exhibition newsletters);

Apply to attend or exhibit at a Federation of Associations in Indian Tourism & Hospitality (FAITH)event;

Enter a promotion or competition, including at a Federation of Associations in Indian Tourism & Hospitality (FAITH)event

Have business dealings with Federation of Associations in Indian Tourism & Hospitality (FAITH)(whether as job applicant, as an employee of one of Federation of Associations in Indian Tourism & Hospitality (FAITH) external service providers, if you work for any agency,Federation of Associations in Indian Tourism & Hospitality (FAITH)deals with, in the context of a transaction, or if you volunteer personal information to Federation of Associations in Indian Tourism & Hospitality (FAITH)).

For the purpose of business initiation, Federation of Associations in Indian Tourism & Hospitality (FAITH)will collect and process personal data you provide within the scope of a business contact or in connection with a request, a delivery or performance, or other form of business contact.

By business contact we mean the collection of data at presentations of  Federation of Associations in Indian Tourism & Hospitality (FAITH)as well as at events and networking meetings. In addition, we collect publicly available data, like information from associations and company websites or publicly available directories (websites, directories, catalogues, lists of associations, etc.).

Apart from your contact details, the data collection will include further information provided by you in this context (in addition to the data on your business card, this usually extends to requests you make or further information you provide on the company you work for). Moreover, we will collect the data made available on the website of your employer. We will process such data to provide you and the company you work for with support regarding legitimate business and professional development in accordance with the objectives of Federation of Associations in Indian Tourism & Hospitality (FAITH).

Sometimes, we receive information about you from third parties. In particular: we may receive some of the information specified above directly or indirectly from your company (for example because other employees of the same company are registered with us.
This includes your:
•           name
•           company
•           business address
•           email address
•           business phone number
•           mobile phone number
•           IP address (when interacting with us online)

Where it is possible, you may choose to remain anonymous when dealing with Federation of Associations in Indian Tourism & Hospitality (FAITH).

Personal information that Federation of Associations in Indian Tourism & Hospitality (FAITH) collects

The types of personal information that Federation of Associations in Indian Tourism & Hospitality (FAITH)collects will depend on the nature of your dealings with its products and services and may include your name, contact details, photographic information, your views and opinions about Federation of Associations in Indian Tourism & Hospitality (FAITH) and events organised by us. In particular:

If you are a travel agent / tour operators who registers on anyFederation of Associations in Indian Tourism & Hospitality (FAITH)websites, your name, gender, date of birth, job title, email address and business contact details will be collected.

If you are a traveller or tourist who registers to receive e-newsletters from Federation of Associations in Indian Tourism & Hospitality (FAITH)or registers to create an account on the Federation of Associations in Indian Tourism & Hospitality (FAITH)website to customise your web experience, your name, address, email address, age group and other necessary information will be collected. This is so Federation of Associations in Indian Tourism & Hospitality (FAITH)can provide you with material likely to be of interest to you.

If you deal with Federation of Associations in Indian Tourism & Hospitality (FAITH)in the course of business, Federation of Associations in Indian Tourism & Hospitality (FAITH)will generally collect your business contact details (so Federation of Associations in Indian Tourism & Hospitality (FAITH)can communicate with you for normal  and legitimate business purposes). 

Federation of Associations in Indian Tourism & Hospitality (FAITH)also collects personal information about its employees and contractors (personnel records).

If you make a complaint, Federation of Associations in Indian Tourism & Hospitality (FAITH) will generally collect your name, address or email address and details about the complaint.

 

How Federation of Associations in Indian Tourism & Hospitality (FAITH) uses and discloses personal information

Federation of Associations in Indian Tourism & Hospitality (FAITH)will only use and disclose personal information for the purpose for which it was collected.

For example, if you register on a Federation of Associations in Indian Tourism & Hospitality (FAITH)website to receive information about its events and exhibitions, Federation of Associations in Indian Tourism & Hospitality (FAITH) of India will use your name and email address to send you this information. Other examples include use or disclosure for the purpose of:

Providing you with the publications or services you have requested;
Marketing communications;
Complaint handling;
Research and forecasting; and,
Performing specific statutory or administrative functions.

Examples of third parties that Federation of Associations in Indian Tourism & Hospitality (FAITH)may disclose your personal information to include state tourism authorities and other exhibitors in the course of conducting trade events, external service providers such as IT consultants, professional advisers, publishing houses and marketing/advertising agencies, or business partners with whom Federation of Associations in Indian Tourism & Hospitality (FAITH)has a formal contractual relationship with.

Federation of Associations in Indian Tourism & Hospitality (FAITH)will not use or disclose personal information for a purpose other than that for which it was collected unless:
Your consent is obtained;
Federation of Associations in Indian Tourism & Hospitality (FAITH)is required to, or authorised by an Indian law or a court or tribunal order; or,

Federation of Associations in Indian Tourism & Hospitality (FAITH)may also use or disclose your personal information for a secondary purpose related to, or directly related to, the purpose of collection where you would reasonably expect that your information would be used for this other purpose. These secondary purposes may include activities such as updates on events and exhibitions.

At or before the time Federation of Associations in Indian Tourism & Hospitality (FAITH)collects your personal information (or as soon as practical afterwards), Federation of Associations in Indian Tourism & Hospitality (FAITH)will take such steps that are reasonable in the circumstances to provide you with a collection notice containing the information, among other things, the purpose of collection.

In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.

 

Disclosure of personal information overseas

Our business is located in India and outside the EEA. Therefore, all personal data provided to us will necessarily be transferred to and processed, jurisdictions outside the EEA.

Where information is transferred outside the EEA, and where this is to a stakeholder or vendor in a country that is not subject to an adequacy decision by the EU Commission, data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a vendor's Processor Binding Corporate Rules.

It is possible that Federation of Associations in Indian Tourism & Hospitality (FAITH)will disclose your personal information overseas as part of its marketing functions.

Federation of Associations in Indian Tourism & Hospitality (FAITH)does not disclose your personal information to any overseas recipient unless one of the following applies:

The recipient is subject to a law or binding scheme substantially similar to the Indian rules and regulations, including mechanisms for enforcement.

You have consented to the disclosure after being informed that Federation of Associations in Indian Tourism & Hospitality (FAITH) will be taking reasonable steps to ensure that the overseas recipient does not breach any privacy laws as per Indian laws.

It is required or authorised by law. 

It is required or authorised by an international agreement relating to information sharing to which India is a party.

It is reasonably necessary for an enforcement related activity conducted by, or on behalf of, an enforcement body and the recipient performs similar functions.

Security of personal information

Federation of Associations in Indian Tourism & Hospitality (FAITH)takes security of personal information seriously and has implemented a range of electronic measures to protect your personal information from unauthorised access, use, modification, disclosure or misuse including the implementation of firewalls.

Electronic records of personal information collected by Federation of Associations in Indian Tourism & Hospitality (FAITH)are stored in databases that are hosted on servers in India. Federation of Associations in Indian Tourism & Hospitality (FAITH)'s  IT systems are protected by appropriate IT security measures.

Federation of Associations in Indian Tourism & Hospitality (FAITH)also requires its staff to ensure that paper records containing personal information are stored securely. Federation of Associations in Indian Tourism & Hospitality (FAITH)employees are bound by confidentiality obligations as part of their employment, and this extends to ensuring that personal information collected by Federation of Associations in Indian Tourism & Hospitality (FAITH)is kept confidential.

Online privacy issues

If you use Federation of Associations in Indian Tourism & Hospitality (FAITH)Platform(s) including websites (including www.indiatravelmart.com) and/or app, information is recorded about your visit for web and/or app personalisation, research and statistical and reporting purposes as well as to allow Federation of Associations in Indian Tourism & Hospitality (FAITH), to improve its websites, products and services.

Federation of Associations in Indian Tourism & Hospitality (FAITH)also uses cookies and session tools to improve your experience when visiting its sites. The information collected may include your IP address, the referring site and the pages visited on Federation of Associations in Indian Tourism & Hospitality (FAITH)site. IP addresses are logged to track a user's session while the user remains anonymous. Federation of Associations in Indian Tourism & Hospitality (FAITH)analyses this data for certain trends and statistics, such as which parts of Federation of Associations in Indian Tourism & Hospitality (FAITH)websites users are visiting and how long they spend there. Federation of Associations in Indian Tourism & Hospitality (FAITH)does not link your IP addresses to anything that identifies you.

In general, you can browse Federation of Associations in Indian Tourism & Hospitality (FAITH)Platform(s) without telling Federation of Associations in Indian Tourism & Hospitality (FAITH)who you are or revealing any personal information about yourself. However, there are times when Federation of Associations in Indian Tourism & Hospitality (FAITH)need to collect your personal information. For instance, if you register to receive Federation of Associations in Indian Tourism & Hospitality (FAITH)publications or to attend an event, Federation of Associations in Indian Tourism & Hospitality (FAITH)will need to collect some personal information from you for this purpose.

In this case, Federation of Associations in Indian Tourism & Hospitality (FAITH)will provide notice and seek your permission to send you further electronic communications, and for your personal information to be stored in its databases. If at any time after submitting your personal information to Federation of Associations in Indian Tourism & Hospitality (FAITH)you would no longer like to receive information, simply follow the "unsubscribe" directions at the end of any email communications you receive, or contact Federation of Associations in Indian Tourism & Hospitality (FAITH)using the contact details listed at the end of this Policy.

No attempt will be made by Federation of Associations in Indian Tourism & Hospitality (FAITH)to identifywebsite users or their browsing activities except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant to inspect server logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Federation of Associations in Indian Tourism & Hospitality (FAITH).

Where you use Federation of Associations in Indian Tourism & Hospitality (FAITH)'s social media pages (such as Facebook or Instagram or Twitter) Federation of Associations in Indian Tourism & Hospitality (FAITH) will not collect any personal information about you without your consent.

Cookies

Some Federation of Associations in Indian Tourism & Hospitality (FAITH)webpages use cookies which are small files that may be placed on your hard disk for recordkeeping purposes. A cookie helps Federation of Associations in Indian Tourism & Hospitality (FAITH)remember who you are and can make your subsequent visits to the webpage simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, by not accepting cookies, some webpages may not display properly or you may not be permitted to access certain information. No personal information is stored within Federation of Associations in Indian Tourism & Hospitality (FAITH)’s cookies. Cookies are important for Federation of Associations in Indian Tourism & Hospitality (FAITH)websites and are used to provide the best possible online experience. By continuing to use this site you are consenting to their use.

Online security

Federation of Associations in Indian Tourism & Hospitality (FAITH)strives to ensure the security, integrity and privacy of personal information submitted to its websites, and periodically updates its security measures in light of current technologies. You need to be aware of inherent risks associated with the transmission of information via the Internet.

Federation of Associations in Indian Tourism & Hospitality (FAITH)cannot guarantee or warrant the security of any personal information you submit to its websites. If you have concerns in this regard, Federation of Associations in Indian Tourism & Hospitality (FAITH)has other ways of obtaining and providing information. Postal services and phone facilities are available.

Federation of Associations in Indian Tourism & Hospitality (FAITH)websites may also be linked to websites operated by third parties. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement or approval of these websites. Visitors to those websites should refer to their separate privacy policies and practices.

How long will you retain my data?

Where we process registration data, we do this for as long as you are an active user of our sites and for three years after this.

Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.Where we process personal data for site security purposes, we retain it for three years.

Complaints

If you wish to complain about how Federation of Associations in Indian Tourism & Hospitality (FAITH)manages personal information, you should submit a written complaint by post or email using the contact details set out in this policy. Federation of Associations in Indian Tourism & Hospitality (FAITH)will endeavour to respond to your complaint within 30 days.

If you are not satisfied with Federation of Associations in Indian Tourism & Hospitality (FAITH)'s response, you may make a written complaint to the secretariat@faithtourismindia.com

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.

In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.

To exercise any of these rights, you can get in touch with us – or our data protection officer – using the details set out below. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred.

Contact information

If you have any questions about this Policy or if you wish to make a complaint, contact us at:

By email : privacy@IndiaTourismMart.com
By post  : Federation of Associations in Indian Tourism & Hospitality
(FAITH). G-55, Connaught Circus, New Delhi 110001.
By phone : +91 11 4620 6627

Federation of Associations in Indian Tourism & Hospitality (FAITH)periodically reviews this Policy and reserves the right at its discretion to modify or remove portions at any time. Any amendments will be notified by posting an updated version on its website.